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A Letter To Our Customers November 11, 2004 Dear Valued CyberGate Web Hosting Customer: Hello,We are very proud to announce today that Cybergate Web Hosting has become a part of industry renowned AlwaysWebHosting.com (click here to visit). Effective immediately AlwaysWebHosting will be providing support and services for all Cybergate customers. AlwaysWebHosting has acquired all Cybergate servers and we are very excited to have reached a deal with a company that has such an established record of quality support and customer service in the hosting industry. How does this affect you and your account? In many ways, you will see no difference. Your accounts will not be moved, they will continue to stay on the same servers. AlwaysWebHosting technicians will be there around the clock to make sure that you get the same quality and timely responses to your support inquiries. Your current hosting rates will not be affected either- you will continue to pay the same price as you do now. The only immediate difference effective immediately will be where you go to get support. AlwaysWebHosting has a committment to outstanding support as demonstrated by these methods which we are available to you, 24 hours a day or if you need help at any point during the move for anything at all. The AlwaysWebHosting help desk is located at: https://my.alwayswebhosting.com/support/ Just register for the help desk and you can submit a support ticket, and they will be more than happy to assist you. Email: support@alwayswebhosting.com Phone Support: 972-886-2221 Online Forums: http://forums.alwayswebhosting.com/ Instant Messenger: AOL & Yahoo: RonnieAWH ICQ: 4198068 As you can see, AlwaysWebHosting is committed to supporting you by any means necessary. We appreciate the great feedback we have received from customers over the years that we have been in business in regards to our near-perfect uptime and immediate support responses. But what is amazing is that AlwaysWebHosting has received a higher Hosting Assured Rating than we have, so we know that you will be in great hands for the months and years to come. It has been our pleasure to server you and we know that you will be in great hands with AlwaysWebHosting. Sincerely, Cybergate Web Hosting Click here to visit http://www.alwayswebhosting.com |